Thread (26 messages) flat view 26 messages, 8 authors, 2012-12-19

RE: 82571EB: Detected Hardware Unit Hang

From: Dave, Tushar N <hidden>
Date: 2012-11-08 20:35:53
Also in: lkml

-----Original Message-----
From: netdev-owner@vger.kernel.org [mailto:netdev-owner@vger.kernel.org]
On Behalf Of Joe Jin
Sent: Wednesday, November 07, 2012 10:25 PM
To: e1000-devel@lists.sf.net
Cc: netdev@vger.kernel.org; linux-kernel@vger.kernel.org; Mary Mcgrath
Subject: 82571EB: Detected Hardware Unit Hang

Hi list,

IHAC reported "82571EB Detected Hardware Unit Hang" on HP ProLiant DL360
G6, and have to reboot the server to recover:

e1000e 0000:06:00.1: eth3: Detected Hardware Unit Hang:
 TDH                  <1a>
 TDT                  <1a>
 next_to_use          <1a>
 next_to_clean        <18>
buffer_info[next_to_clean]:
 time_stamp           <10047a74e>
 next_to_watch        <18>
 jiffies              <10047a88c>
 next_to_watch.status <1>
MAC Status             <80383>
PHY Status             <792d>
PHY 1000BASE-T Status  <3800>
PHY Extended Status    <3000>
PCI Status             <10>

With newer kernel 2.0.0.1 the issue still reproducible.

Device info:
06:00.1 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet
Controller (Copper) (rev 06)
06:00.1 0200: 8086:10bc (rev 06)

I compared lspci output before and after the issue, different as below:
06:00.1 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet
Controller (Copper) (rev 06)
	Subsystem: Hewlett-Packard Company NC364T PCI Express Quad Port
Gigabit Server Adapter
	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr+
Stepping- SERR- FastB2B- DisINTx-
-	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort-
<TAbort- <MAbort- >SERR- <PERR- INTx-
+	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort-
+<TAbort- <MAbort- >SERR- <PERR- INTx+
Are you sure this is not similar issue as before that you reported.
i.e. 
On Mon, 2012-07-09 at 16:51 +0800, Joe Jin wrote:
I'm seeing a Unit Hang even with the latest e1000e driver 2.0.0 when 
doing scp test. this issue is easy do reproduced on SUN FIRE X2270 M2, 
just copy a big file (>500M) from another server will hit it at once.
All devices in path from root complex to 82571, should have *same* max payload size otherwise it can cause hang. 
Can you double check this?

-Tushar
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