Re: Kvaser socketCAN support

Hello Christopher,

On Fri, May 02, 2014 at 10:19:02AM -0400, Smith, Christopher - 0999 - MITLL wrote:

Sorry for the mix up to the Olivers.  I should have paid closer attention!
The only thing I can figure at this point is something about the new
firmware breaks the driver.  We've tried on a few machines and get the same
error.  I also upgraded to device firmware 3.2.302 and see the same thing.
I'm not sure how to downgrade the firmware as kvaser doesn't post those
binaries.  

As for the kernel version, we're running 3.12.0 so I believe you're saying
that does include the fix?

Yes this version includes the fix.

Is it possible for you to take a wireshark capture on the usb bus when
the probing of the device is made by the kvaser_usb driver?
Can you also check if the device is correclty probed by the Kvaser leaf
driver, i.e. the one you can find on the kvaser website?

Thanks,

-- 
Olivier

Hi guys,

Some, but not all, versions of older firmware are available on the download page of the website, just click the Older versions link on the specific download. If you need another version than available, just let me know and I'll post it.

Best regards
Jerry Thorsén
Kvaser Support
support@kvaser.com
---------------------------------------------------------------------------



-----Original Message-----
From: "Olivier Sobrie" <redacted>
Reply-To: "Olivier Sobrie" [off-list ref]
Date: Sat, 3 May 2014 15:18:16 +0200
To: "Smith, Christopher - 0999 - MITLL" <redacted>
Cc: "Oliver Hartkopp" <socketcan@hartkopp.net>, "Adams, Shawn - 0999 - MITLL" <redacted>, "linux-can@vger.kernel.org" <redacted>, "Kvaser Support (support@kvaser.com)" <redacted>
Subject: Re: Kvaser socketCAN support

Hello Christopher,

On Fri, May 02, 2014 at 10:19:02AM -0400, Smith, Christopher - 0999 - MITLL wrote:

quoted

Sorry for the mix up to the Olivers.  I should have paid closer attention!
The only thing I can figure at this point is something about the new
firmware breaks the driver.  We've tried on a few machines and get the same
error.  I also upgraded to device firmware 3.2.302 and see the same thing.
I'm not sure how to downgrade the firmware as kvaser doesn't post those
binaries.  

As for the kernel version, we're running 3.12.0 so I believe you're saying
that does include the fix?

Yes this version includes the fix.

Is it possible for you to take a wireshark capture on the usb bus when
the probing of the device is made by the kvaser_usb driver?
Can you also check if the device is correclty probed by the Kvaser leaf
driver, i.e. the one you can find on the kvaser website?

Thanks,

-- 
Olivier

Hi Jerry,

On Sun, May 04, 2014 at 08:00:57AM +0200, Kvaser Support wrote:

Hi guys,

Some, but not all, versions of older firmware are available on the download page of the website, just click the Older versions link on the specific download. If you need another version than available, just let me know and I'll post it.

Ok thanks.
I assume it is still not possible to upgrade the firmware from a Linux
machine?

Kr,

Olivier

Correct.  You will need to use a Windows machine to perform the firmware upgrade.

Best regards,

Troy
-- 
Kvaser Support
support@kvaser.com
---------------------------------------------------------------------------



-----Original Message-----
From: "Olivier Sobrie" <redacted>
Reply-To: "Olivier Sobrie" [off-list ref]
Date: Sun, 4 May 2014 22:14:58 +0200
To: "Kvaser Support" <redacted>
Cc: "Oliver Hartkopp" <socketcan@hartkopp.net>, "Adams, Shawn - 0999 - MITLL" <redacted>, "linux-can@vger.kernel.org" <redacted>, "Smith, Christopher - 0999 - MITLL" <redacted>
Subject: Re: (Case 14420) Kvaser socketCAN support

Hi Jerry,

On Sun, May 04, 2014 at 08:00:57AM +0200, Kvaser Support wrote:

quoted

Hi guys,

Some, but not all, versions of older firmware are available on the download page of the website, just click the Older versions link on the specific download. If you need another version than available, just let me know and I'll post it.

Ok thanks.
I assume it is still not possible to upgrade the firmware from a Linux
machine?

Kr,

Olivier