Fwd: Add a bugzilla website

In any case, adding value to the existing process is hard (because it
works quite well!) and probably requires significantly more work to
even understand what that value might look like. This, I think, is the
key reason it is hard to truly get started with any bug tracking
solution; the solution is not obvious, and the current (very
customised) workflow is not supported directly by any tool.

Regards,

Andrew Ardill

[1] https://git-scm.atlassian.net

I think you summarised the challenges very well and I don’t think there is an
obvious answer to that.

I’d just like to offer any help that I or we (Atlassian) could give you. Given
your experience with JIRA I’m sure that you’ve got everything covered, but if
you need anything, please ping me.

Re-reading the old discussions there was a concern that the issue data was not
available, I just wanted to chime in and mention that if you are using a JIRA
OnDemand (e.g. the https://git-scm.atlassian.net) instance you can get the full
backup of your data (including any attachments, data available as XML) and
there is a JIRA REST API as well.

I know that this is just a very tangential concern given the challenges of
making an issue tracker work with an email based workflow that has proven quite
successful but I at least wanted to address that and offer any help you might
need.


Cheers,
Stefan