Re: Setting up a bug tracking system where users can file bug reports and feature requests for Git
From: Johannes Gilger <hidden>
Date: 2016-06-15 22:46:12
On 2009-02-16, Junio C Hamano [off-list ref] wrote:
A tracking system is just a tool. You need to have a competent and stable project secretary whose job is to look after the issues database. The tasks involved are to expire the stale ones, to reject invalid entries, to prod the bug reporter for additional information, to find a volunteer to take up on an individual issue, to prod the bug reporter for confirmation on the fix once it is ready, and to close completed issues.
As I've been against web-based bug-trackers before I'd like to present an idea which, imho, is a good compromise. I'm afraid that the number of false bug-reports will increase dramatically with the introduction of such a bug-tracker, eating up time of the volunteers. Also, as I mentioned, I really dislike using web-based tools. If we had such a secretary who's not only familiar with the bugtracker but also familiar enough with git and it's development organization, he/she could work with the system, filter out the noise and mail real bugs or well-thought-through feature-requests to this mailing-list (with a link back to the bugtracker) with the full text of the bug and maybe his/her oppinion about it. But maybe that's just duplication of work, in your eyes. Greetings, Jojo -- Johannes Gilger [off-list ref] http://hackvalue.de/heipei/ GPG-Key: 0x42F6DE81 GPG-Fingerprint: BB49 F967 775E BB52 3A81 882C 58EE B178 42F6 DE81