e1000e: NIC not working, power management issue?

4 messages, 3 authors, 2011-09-15 · open the first message on its own page

e1000e: NIC not working, power management issue?

From: Lucas Nussbaum <hidden>
Date: 2011-09-14 14:01:08

Hi,

I get the same symptoms as the ones reported by Frederik Himpe in
http://www.spinics.net/lists/netdev/msg174336.html
(Sorry for starting a new thread, I could not find a mbox archive of netdev)

My config:
00:19.0 Ethernet controller: Intel Corporation 82567LM Gigabit Network Connection (rev 03)
        Subsystem: Dell Device 024d
        Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Interrupt: pin A routed to IRQ 22
        Region 0: Memory at f6ae0000 (32-bit, non-prefetchable) [disabled] [size=128K]
        Region 1: Memory at f6adb000 (32-bit, non-prefetchable) [disabled] [size=4K]
        Region 2: I/O ports at efe0 [disabled] [size=32]
        Capabilities: [c8] Power Management version 2
                Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
                Status: D3 NoSoftRst- PME-Enable+ DSel=0 DScale=1 PME+
        Capabilities: [d0] MSI: Enable- Count=1/1 Maskable- 64bit+
                Address: 00000000fee0300c  Data: 41b9
        Capabilities: [e0] PCI Advanced Features
                AFCap: TP+ FLR+
                AFCtrl: FLR-
                AFStatus: TP-
        Kernel driver in use: e1000e

running Linux 3.1rc4.

Symptoms:
network doesn't work.
ifconfig shows the device, but ethtool eth0 says:
# ethtool eth0
Settings for eth0:
Cannot get device settings: No such device
Cannot get wake-on-lan settings: No such device
Cannot get message level: No such device
Cannot get link status: No such device
No data available

dmesg:
[ 6260.327320] e1000e: Intel(R) PRO/1000 Network Driver - 1.4.4-k
[ 6260.327324] e1000e: Copyright(c) 1999 - 2011 Intel Corporation.
[ 6260.327355] e1000e 0000:00:19.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[ 6260.327366] e1000e 0000:00:19.0: setting latency timer to 64
[ 6260.327490] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
[ 6260.517813] e1000e 0000:00:19.0: eth0: (PCI Express:2.5GT/s:Width x1) 00:24:e8:a7:2c:42
[ 6260.517824] e1000e 0000:00:19.0: eth0: Intel(R) PRO/1000 Network Connection
[ 6260.518077] e1000e 0000:00:19.0: eth0: MAC: 7, PHY: 8, PBA No: 3002FF-0FF
[ 6260.518102] e1000e 0000:00:19.0: PME# enabled
[ 6260.556129] e1000e 0000:00:19.0: BAR 0: set to [mem 0xf6ae0000-0xf6afffff] (PCI address [0xf6ae0000-0xf6afffff])
[ 6260.556139] e1000e 0000:00:19.0: BAR 1: set to [mem 0xf6adb000-0xf6adbfff] (PCI address [0xf6adb000-0xf6adbfff])
[ 6260.556147] e1000e 0000:00:19.0: BAR 2: set to [io  0xefe0-0xefff] (PCI address [0xefe0-0xefff])
[ 6260.556167] e1000e 0000:00:19.0: restoring config space at offset 0xf (was 0x100, writing 0x10a)
[ 6260.556193] e1000e 0000:00:19.0: restoring config space at offset 0x1 (was 0x100000, writing 0x100107)
[ 6260.556253] e1000e 0000:00:19.0: PME# disabled
[ 6260.645141] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
[ 6260.700393] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
[ 6260.702222] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 6261.796451] e1000e 0000:00:19.0: PME# enabled

On a friend's laptop (also Dell latitude E4300, running Linux 3.0), things work
fine. lspci -vvv of the working laptop:
00:19.0 Ethernet controller: Intel Corporation 82567LM Gigabit Network Connection (rev 03)
        Subsystem: Dell Device 024d
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Interrupt: pin A routed to IRQ 43
        Region 0: Memory at f6ae0000 (32-bit, non-prefetchable) [size=128K]
        Region 1: Memory at f6adb000 (32-bit, non-prefetchable) [size=4K]
        Region 2: I/O ports at efe0 [size=32]
        Capabilities: [c8] Power Management version 2
                Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
                Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=1 PME-
        Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+
                Address: 00000000fee0300c  Data: 412a
        Capabilities: [e0] PCI Advanced Features
                AFCap: TP+ FLR+
                AFCtrl: FLR-
                AFStatus: TP-
        Kernel driver in use: e1000e

dmesg for the working laptop:
[    0.936973] e1000e: Intel(R) PRO/1000 Network Driver - 1.3.10-k2
[    0.936975] e1000e: Copyright(c) 1999 - 2011 Intel Corporation.
[    0.937013] e1000e 0000:00:19.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[    0.937024] e1000e 0000:00:19.0: setting latency timer to 64
[    0.937133] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
[    1.146345] e1000e 0000:00:19.0: eth0: (PCI Express:2.5GT/s:Width x1) 00:21:70:fb:7a:00
[    1.146348] e1000e 0000:00:19.0: eth0: Intel(R) PRO/1000 Network Connection
[    1.146375] e1000e 0000:00:19.0: eth0: MAC: 7, PHY: 8, PBA No: 3002FF-0FF
[   19.568318] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
[   19.624124] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X

The only thing I understand so far is that my NIC seems to be stuck in D3...

Lucas

Re: e1000e: NIC not working, power management issue?

From: Frederik Himpe <hidden>
Date: 2011-09-14 20:31:00

[CC'ing e1000e ML and LKML]

On Wed, 2011-09-14 at 15:40 +0200, Lucas Nussbaum wrote:
Hi,

I get the same symptoms as the ones reported by Frederik Himpe in
http://www.spinics.net/lists/netdev/msg174336.html
(Sorry for starting a new thread, I could not find a mbox archive of netdev)

My config:
00:19.0 Ethernet controller: Intel Corporation 82567LM Gigabit Network Connection (rev 03)
        Subsystem: Dell Device 024d
        Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Interrupt: pin A routed to IRQ 22
        Region 0: Memory at f6ae0000 (32-bit, non-prefetchable) [disabled] [size=128K]
        Region 1: Memory at f6adb000 (32-bit, non-prefetchable) [disabled] [size=4K]
        Region 2: I/O ports at efe0 [disabled] [size=32]
        Capabilities: [c8] Power Management version 2
                Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
                Status: D3 NoSoftRst- PME-Enable+ DSel=0 DScale=1 PME+
        Capabilities: [d0] MSI: Enable- Count=1/1 Maskable- 64bit+
                Address: 00000000fee0300c  Data: 41b9
        Capabilities: [e0] PCI Advanced Features
                AFCap: TP+ FLR+
                AFCtrl: FLR-
                AFStatus: TP-
        Kernel driver in use: e1000e

running Linux 3.1rc4.

Symptoms:
network doesn't work.
ifconfig shows the device, but ethtool eth0 says:
# ethtool eth0
Settings for eth0:
Cannot get device settings: No such device
Cannot get wake-on-lan settings: No such device
Cannot get message level: No such device
Cannot get link status: No such device
No data available

dmesg:
[ 6260.327320] e1000e: Intel(R) PRO/1000 Network Driver - 1.4.4-k
[ 6260.327324] e1000e: Copyright(c) 1999 - 2011 Intel Corporation.
[ 6260.327355] e1000e 0000:00:19.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[ 6260.327366] e1000e 0000:00:19.0: setting latency timer to 64
[ 6260.327490] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
[ 6260.517813] e1000e 0000:00:19.0: eth0: (PCI Express:2.5GT/s:Width x1) 00:24:e8:a7:2c:42
[ 6260.517824] e1000e 0000:00:19.0: eth0: Intel(R) PRO/1000 Network Connection
[ 6260.518077] e1000e 0000:00:19.0: eth0: MAC: 7, PHY: 8, PBA No: 3002FF-0FF
[ 6260.518102] e1000e 0000:00:19.0: PME# enabled
[ 6260.556129] e1000e 0000:00:19.0: BAR 0: set to [mem 0xf6ae0000-0xf6afffff] (PCI address [0xf6ae0000-0xf6afffff])
[ 6260.556139] e1000e 0000:00:19.0: BAR 1: set to [mem 0xf6adb000-0xf6adbfff] (PCI address [0xf6adb000-0xf6adbfff])
[ 6260.556147] e1000e 0000:00:19.0: BAR 2: set to [io  0xefe0-0xefff] (PCI address [0xefe0-0xefff])
[ 6260.556167] e1000e 0000:00:19.0: restoring config space at offset 0xf (was 0x100, writing 0x10a)
[ 6260.556193] e1000e 0000:00:19.0: restoring config space at offset 0x1 (was 0x100000, writing 0x100107)
[ 6260.556253] e1000e 0000:00:19.0: PME# disabled
[ 6260.645141] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
[ 6260.700393] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
[ 6260.702222] ADDRCONF(NETDEV_UP): eth0: link is not ready
[ 6261.796451] e1000e 0000:00:19.0: PME# enabled

On a friend's laptop (also Dell latitude E4300, running Linux 3.0), things work
fine. lspci -vvv of the working laptop:
00:19.0 Ethernet controller: Intel Corporation 82567LM Gigabit Network Connection (rev 03)
        Subsystem: Dell Device 024d
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Interrupt: pin A routed to IRQ 43
        Region 0: Memory at f6ae0000 (32-bit, non-prefetchable) [size=128K]
        Region 1: Memory at f6adb000 (32-bit, non-prefetchable) [size=4K]
        Region 2: I/O ports at efe0 [size=32]
        Capabilities: [c8] Power Management version 2
                Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+)
                Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=1 PME-
        Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+
                Address: 00000000fee0300c  Data: 412a
        Capabilities: [e0] PCI Advanced Features
                AFCap: TP+ FLR+
                AFCtrl: FLR-
                AFStatus: TP-
        Kernel driver in use: e1000e

dmesg for the working laptop:
[    0.936973] e1000e: Intel(R) PRO/1000 Network Driver - 1.3.10-k2
[    0.936975] e1000e: Copyright(c) 1999 - 2011 Intel Corporation.
[    0.937013] e1000e 0000:00:19.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[    0.937024] e1000e 0000:00:19.0: setting latency timer to 64
[    0.937133] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
[    1.146345] e1000e 0000:00:19.0: eth0: (PCI Express:2.5GT/s:Width x1) 00:21:70:fb:7a:00
[    1.146348] e1000e 0000:00:19.0: eth0: Intel(R) PRO/1000 Network Connection
[    1.146375] e1000e 0000:00:19.0: eth0: MAC: 7, PHY: 8, PBA No: 3002FF-0FF
[   19.568318] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
[   19.624124] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X

The only thing I understand so far is that my NIC seems to be stuck in D3...

Lucas


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Re: e1000e: NIC not working, power management issue?

From: John Ronciak <hidden>
Date: 2011-09-14 21:17:53

On Wed, Sep 14, 2011 at 1:31 PM, Frederik Himpe [off-list ref] wrote:
quoted
dmesg:
[ 6260.327320] e1000e: Intel(R) PRO/1000 Network Driver - 1.4.4-k
[ 6260.327324] e1000e: Copyright(c) 1999 - 2011 Intel Corporation.
[ 6260.327355] e1000e 0000:00:19.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[ 6260.327366] e1000e 0000:00:19.0: setting latency timer to 64
[ 6260.327490] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
[ 6260.517813] e1000e 0000:00:19.0: eth0: (PCI Express:2.5GT/s:Width x1) 00:24:e8:a7:2c:42
[ 6260.517824] e1000e 0000:00:19.0: eth0: Intel(R) PRO/1000 Network Connection
[ 6260.518077] e1000e 0000:00:19.0: eth0: MAC: 7, PHY: 8, PBA No: 3002FF-0FF
[ 6260.518102] e1000e 0000:00:19.0: PME# enabled
[ 6260.556129] e1000e 0000:00:19.0: BAR 0: set to [mem 0xf6ae0000-0xf6afffff] (PCI address [0xf6ae0000-0xf6afffff])
[ 6260.556139] e1000e 0000:00:19.0: BAR 1: set to [mem 0xf6adb000-0xf6adbfff] (PCI address [0xf6adb000-0xf6adbfff])
[ 6260.556147] e1000e 0000:00:19.0: BAR 2: set to [io  0xefe0-0xefff] (PCI address [0xefe0-0xefff])
[ 6260.556167] e1000e 0000:00:19.0: restoring config space at offset 0xf (was 0x100, writing 0x10a)
[ 6260.556193] e1000e 0000:00:19.0: restoring config space at offset 0x1 (was 0x100000, writing 0x100107)
[ 6260.556253] e1000e 0000:00:19.0: PME# disabled
[ 6260.645141] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
[ 6260.700393] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
[ 6260.702222] ADDRCONF(NETDEV_UP): eth0: link is not ready
It doesn't have link.  Without link nothing can happen on the wire.
What are you expecting to happen here?

Have the device get link first.
-- 
Cheers,
John

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Re: e1000e: NIC not working, power management issue?

From: Lucas Nussbaum <hidden>
Date: 2011-09-15 05:11:09

On 14/09/11 at 14:14 -0700, John Ronciak wrote:
On Wed, Sep 14, 2011 at 1:31 PM, Frederik Himpe [off-list ref] wrote:
quoted
quoted
dmesg:
[ 6260.327320] e1000e: Intel(R) PRO/1000 Network Driver - 1.4.4-k
[ 6260.327324] e1000e: Copyright(c) 1999 - 2011 Intel Corporation.
[ 6260.327355] e1000e 0000:00:19.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[ 6260.327366] e1000e 0000:00:19.0: setting latency timer to 64
[ 6260.327490] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
[ 6260.517813] e1000e 0000:00:19.0: eth0: (PCI Express:2.5GT/s:Width x1) 00:24:e8:a7:2c:42
[ 6260.517824] e1000e 0000:00:19.0: eth0: Intel(R) PRO/1000 Network Connection
[ 6260.518077] e1000e 0000:00:19.0: eth0: MAC: 7, PHY: 8, PBA No: 3002FF-0FF
[ 6260.518102] e1000e 0000:00:19.0: PME# enabled
[ 6260.556129] e1000e 0000:00:19.0: BAR 0: set to [mem 0xf6ae0000-0xf6afffff] (PCI address [0xf6ae0000-0xf6afffff])
[ 6260.556139] e1000e 0000:00:19.0: BAR 1: set to [mem 0xf6adb000-0xf6adbfff] (PCI address [0xf6adb000-0xf6adbfff])
[ 6260.556147] e1000e 0000:00:19.0: BAR 2: set to [io  0xefe0-0xefff] (PCI address [0xefe0-0xefff])
[ 6260.556167] e1000e 0000:00:19.0: restoring config space at offset 0xf (was 0x100, writing 0x10a)
[ 6260.556193] e1000e 0000:00:19.0: restoring config space at offset 0x1 (was 0x100000, writing 0x100107)
[ 6260.556253] e1000e 0000:00:19.0: PME# disabled
[ 6260.645141] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
[ 6260.700393] e1000e 0000:00:19.0: irq 43 for MSI/MSI-X
[ 6260.702222] ADDRCONF(NETDEV_UP): eth0: link is not ready
It doesn't have link.  Without link nothing can happen on the wire.
What are you expecting to happen here?

Have the device get link first.
What do you mean by "get link" ?
A network cable is plugged in the ethernet port, but it doesn't seem to be
detected in Linux 3.0 (while everything works fine in 2.6.32).

Also, it seems that link is detected when the laptop first boots, until a "MAC
Wakeup cause - Link Status Change" message:
[    1.189506] e1000e 0000:00:19.0: eth0: (PCI Express:2.5GT/s:Width x1) 00:24:e8:a7:2c:42
[    1.189579] e1000e 0000:00:19.0: eth0: Intel(R) PRO/1000 Network Connection
[    1.189664] e1000e 0000:00:19.0: eth0: MAC: 7, PHY: 8, PBA No: 3002FF-0FF
[   30.636723] ADDRCONF(NETDEV_UP): eth0: link is not ready
[   33.780901] e1000e: eth0 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx
[   33.783944] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
[...]
[ 6255.418398] e1000e 0000:00:19.0: eth0: MAC Wakeup cause - Link Status Change

Lucas
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